Scheduled Maintenance Notice: The City of Wilmington Customer Portal will be unavailable on Friday, August 14, from 5:00 PM to 6:00 PM due to scheduled system maintenance. We apologize for any inconvenience and appreciate your patience.

My Account Login

Sign Up

Creating a User Name gives you access to your account details and some great tools including:

  • - View and Pay your bills online
  • - Review your transaction and payment history
  • - Analyze and download your water usage
  • - Add multiple accounts to your web profile

Before you get started, please have your most recent bill handy to complete the registration form.

Sign Up Now

Customer Service

Call: (302) 576-2620
Fax: (302) 571-4087
: revenueinquiries@WilmingtonDE.gov
Call Center: Mon - Fri: 8:30 AM to 7:00 PM
Lobby: Mon - Fri: 8:30 AM to 3:45 PM

Do you have an emergency?

By Phone
In City limits dial 311
Outside City limits dial (302) 576-2620

Contact Us

City of Wilmington

Louis L. Redding City/County Building


800 North French Street
Wilmington, Delaware 19801

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